The team at Learn Evaluation respects the privacy needs of our valued users and clients. Our Privacy Policy outlines the types of personal and sensitive information we collect, why we collect this information, and how we handle it. Maintaining the privacy of your information is of paramount importance to us. If you have questions or concerns about our privacy practices, please contact us at info@learnevaluation.org.
The information and practices outlined below are in accordance with the Privacy Act 1988 and the Australian Privacy Principles (APP).
We only collect personal information that is reasonably necessary or directly related to our assessment services. Personal information is information or an opinion that identifies an individual. Examples of personal information we might collect include:
We only collect sensitive information in specific circumstances and only if you expressly consent to sharing it with us. Sensitive information is a subset of personal information and includes information or an opinion about your:
If you do not wish to identify yourself, you may use a pseudonym throughout the information collection process to refrain from providing any personal information.
We do not collect government related identifiers such as TFN, CRN, etc.
We only collect information by lawful and fair means and only directly from you (unless otherwise communicated and permitted under APP 3.6). We collect information via several mediums, including:
We do not collect analytics on users who visit the site.
Your information may be used for purposes of generating an assessment report and/or providing your association/organisation with a profile of their members' learning needs. We will not use your personal information for any other purposes without your consent or unless otherwise reasonably necessary. We will not sell or rent your personal information to marketers or third parties.
We will not use or store unsolicited personal information if, after determining within a reasonable amount of time, the unsolicited information is not reasonably necessary or directly related to our primary purpose for collection.
We will not disclose private information unless you meaningfully consent to such disclosure or if certain exceptions apply. However, we want to share our findings from the data collected to better understand evaluators' demographic and competency profiles. We may aggregate data for use in our research on evaluator competencies, but in this process we will not disclose personally identifiable information.
It is important to us that your personal information is protected from misuse, interference, loss, and unauthorised access, use, and disclosure. All records and personal information will be securely stored. When personal information is no longer needed for the purpose of which it was collected, the information will be destroyed in a reasonable manner.
Your information may be shared with Learn Evaluation team members located in the United States or otherwise outside Australia. In such instances, we will take reasonable steps to ensure the overseas recipient does not breach APP regulations regarding the information.
If you have questions or concerns regarding this Privacy Policy please contact us via email at support@learnevaluation.org. You have the right to both ask for access to personal information that we hold about you and that we correct any mistakes concerning this personal information.
If you believe your information has been mishandled, you may lodge a complaint by contacting us via the email listed above or by sending us a message via your personal profile. If you wish to lodge a complaint concerning how we have handled your personal information, we will always respond to your feedback. We will use the information from your feedback to investigate and resolve individual issues. We will also use the information to provide feedback to our team to ensure proper handling in the future. If we do not resolve your complaint to your satisfaction, you can contact OAIC. The OAIC is independent to us.
You may also request a correction regarding your personal information via the email listed above or by sending us a message via your personal profile. If you ask, we shall give you access to your personal information and take reasonable steps to correct it if we consider it is incorrect. Exceptions may apply if and when the law allows or requires otherwise. We will notify you in writing and explain our reasons if we refuse to grant you access to, or correct, your personal information. Regardless, we will promptly respond to ensure resolution of any issue(s).
Upon creating a learner profile and/or a group account, you will receive a confirmation email with the details used for the account, including information on how to access, change, and update the information if needed.
You can access and correct details online via your user profile or account.
This privacy policy is subject to change, though any changes will be publicised. For example, if our information handling practices change, we'll update the privacy policy posted on this page.